Four stages, and one clear line.
Most confusion in this field comes from not knowing when someone is acting for you. Below is exactly where that line sits at Threshold.
The sequence
01
Written enquiry
You describe the situation in your own words. We read it and reply in writing to say whether this is something we can help with, and where it is not, who the right kind of professional would be.
No fee. No obligation. Not a professional relationship.
02
Scope conversation
A conversation to establish what you actually need, what falls outside advisory work, and what would have to be confirmed by an authority or an authorised representative before any decision is made.
Any fee is agreed in writing beforehand.
03
Written terms
If we proceed, the scope, the deliverables, the exclusions and the fee are set out in writing and signed. A professional relationship begins at that point and not before.
Professional fees are separate from any government or third-party charge.
04
The work, then the handover
Advisory work is delivered as written material you keep. Where a matter moves to a regulated representative, the material transfers with you.
You are told when a matter is outside our scope.
Fees, and the fees that are not ours.
Professional fees are quoted in writing for the specific piece of work before it begins. No schedule of fees is published here, because a figure without a defined scope is not information; it is bait.
Government charges, translation, certification and any third-party cost are separate from our fee, are paid to those parties, and are never bundled into a single ambiguous figure. Where such a charge applies, we point you to the body that sets and collects it.
Questions people are right to ask.
- Are you lawyers or regulated immigration representatives?
- No such claim is made anywhere on this site. Immigration representation is regulated differently in every jurisdiction, and any authorisation must be verifiable on a public register. Where a matter requires a lawyer or a regulated representative, we say so and help you find one.
- Can you tell me whether I qualify?
- No. Eligibility is determined by the responsible government authority applying current rules to your individual circumstances. General information published on any website, including this one, is not an assessment of your case.
- Which countries do you cover?
- Jurisdictional scope is published only where it is verified. Rather than list countries for search purposes, we describe our advisory work plainly and refer matters that require jurisdiction-specific authorisation.
- Do you publish processing times, fees or points thresholds?
- Not as authoritative figures. Those change frequently and are published by the responsible authority. We link you to the source rather than mirror numbers that may already be out of date.
- What happens to the information I send?
- An enquiry is read by the practice and used to reply. We ask for the minimum needed to respond, and we do not accept identity documents or case files through this website.